Improve SharePoint End User Adoption
reducing training costs and burden on IT help desks
Microsoft SharePoint Server 2007 is either being implemented or expanded upon in most UK organisations. This is not surprising when you consider how its easy to use interface makes document management, information-sharing and collaboration across departments and other agencies so much better.
End user training is the key
However a major consideration in the succesful roll-out of any software project (and SharePoint is no exception here) is the issue of User Adoption and ways of working with the "new" SharePoint system. Effective user training can have a big impact here, but it is often the first area to be cut when budgets are tight!
Help is at hand
That's where we can help. Office Talk and Combined Knowledge are working together to provide organsiations across the UK with an opportunity to reduce the burden put on their IT Help Desks from end-user SharePoint support calls.
The End User Adoption Solution allows SharePoint users to educate themselves with "how do I do this?" type questions relating to SharePoint and other Microsoft Office products. There are multiple methods of delivery in the
Features include:
- modular based support and helpdesk framework system
- allows you to instantly deploy and utilise 400+ SharePoint End User modules
- includes quick help , help on top, deep dive reference
- how to videos, CBT all fully searchable.